The first ever book claiming to lay down a definitive set of Hotel Standards for hoteliers launches across the globe in March with the publication of The Hotel Standards Compendium.
The Hotel Standards Compendium, the first ever set of definitive hotel standards, is launched by Matt Shiells-Jones, international hospitality blogger and advisor, who has put pen to paper to create a resource for hoteliers that lays down over 800 separate points to ensure the highest possible standards are achieved. The book launches on 1 March 2014 through lulu.com in hardback version and a paperback and e-book version will follow soon after.
This is a title that aims to unify standards in hotels across the world. Based on standards laid down by a variety of global tourism boards and accommodation inspection bodies, this title is not only comprehensive, but couples the standards with sensible advice, conversational tone and a dip-in and dip-out style that allows hoteliers to consume the entire title, or simply use it to refresh their current offering and find out how to achieve high standards that guests expect in today’s world. It covers everything from bedrooms to bathrooms, hot tubs to swimming pools, and car parks to cupboards.
The author
Matt Shiells-Jones is a well-respected author of multiple trade articles, focusing mainly on guest experience and hospitality management, currently residing in Manchester, UK. He blogs on his own site at www.chocolatepillow.com and is a write of the book ‘How to be a Hotel Receptionist’ which is used as a training guide for front desk hotel staff across the world.
The Hotel Standards Compendium by Matt Shiells-Jones is published on lulu.com from 1 March 2014 as a hardcover publication at a cost of £79.99 (GBP). E-Book and paperback versions will be available from approximately 14 March 2014.