• Latest News
  • Restaurant News
  • Hotel News
  • Catering News
  • Chef News
  • Pub & Bar News
  • Supplier News

Hospitality & Catering News

hospitality and catering news

Top 50 Best Restaurants for Service in the UK

By James Russell: Top 50 Best Restaurants for Service in the UK

October 17, 2013

In celebration of excellence in restaurant hospitality, toptable, the leading consumer destination site for restaurant bookings in the UK, along with its parent company, OpenTable, have announced the 2013 Diners’ Choice award winners for the Top 50 Best Restaurants for Service in the UK.

The awards represent the combined opinions of approximately 350,000 reviews submitted in the last year by verified toptable diners for more than 4,000 restaurants across the UK.

Restaurant Gordon Ramsay tops list

Critically acclaimed London institution Restaurant Gordon Ramsay tops the list. Gordon Ramsay’s intimate restaurant, led by Chef Patron Clare Smyth MBE, serves elegant and unsurpassed modern French cuisine, and diners voted the service second to none. The Fat Duck, famous for its use of molecular gastronomy, also earned high praise.

The Top 5 Best Restaurants for Service in the UK, in rank order:

  1. Restaurant Gordon Ramsay – London
  2. The Fat Duck – Bray
  3. Carters – Birmingham
  4. HKK – London
  5. Alain Ducasse at The Dorchester – London

“The most memorable part of a meal may not be just what’s on your plate, but also, the exceptional staff member who goes the extra step to ensure an enjoyable dining experience,” said toptable Head of Restaurant Relations, Lucy Taylor. “From owners and executive chefs to servers and line cooks, the dedicated professionals at these restaurants are creating carefully orchestrated, personalised dining experiences that appear effortless yet make guests feel appreciated and indulged all at once.”

London represents the largest metropolitan area of winning restaurants with 20 of the 50 best restaurants including Petrus, The Ledbury and The Greenhouse. Scotland is also well represented with six Glaswegian restaurants making it onto the list and three from Edinburgh.

Restaurants serving French cuisine accounted for nearly 30% of winners with European and British fare not far behind at 22% and 18% respectively. Other cuisines were also well represented including Indian, Gastropubs and Chinese.

350,000 diner reviews

The Diners’ Choice Awards for the Top 50 Best Restaurants for Service in the UK are generated from approximately 350,000 reviews collected from verified toptable diners between September 2012 and August 2013. All restaurants with a minimum “overall” score and number of qualifying reviews were included for consideration.  Qualifying restaurants were then scored and sorted according to the highest average rating in the service category.

Based on this methodology, the following restaurants, listed in alphabetical order, comprise the Top 50 Best Restaurants for Service in the UK according to toptable diners.

The complete list here

2013 Diners’ Choice Award Winners for the Top 50 Best Restaurants for Service in the UK

63 Degrees – Manchester

Alain Ducasse at The Dorchester – London

Annies – Manchester

Apicius – Kent

Aumbry – Manchester

Balbirs – Glasgow

Buonissimo Restaurant – Birmingham

Carters – Birmingham

Charcoals – Glasgow

Chez Bruce – London

Clos Maggiore – London

Dinner by Heston Blumenthal – London

Friends Restaurant – London

Gamba – Glasgow

Gauthier Soho – London

Gravetye Manor – Kent

HKK – London

India Quay – Glasgow

Kendell’s Bistro – Yorkshire

La Becasse – Shropshire

La Garrigue – Edinburgh

Launceston Place – London

L’Ortolan – Berkshire

Lychee Oriental Restaurant – Glasgow

Number 16 Restaurant – Glasgow

Paris House – Bedfordshire

Petrus – London

Restaurant Gordon Ramsay – London

Roots at N1 – London

Roux at The Landau – London

Stovell’s – Surrey

The Artichoke – Buckinghamshire

The Fat Duck – Bray

The Feathered Nest Country Inn – Oxfordshire

The French Table – London

The Greenhouse – London

The Grill at The Dorchester – London

The Ledbury – London

The Plough at Bolnhurst – Bedfordshire

The Plumed Horse Edinburgh – Edinburgh

The Savoy, Thames Foyer – London

The Stockbridge Restaurant – Edinburgh

The Waggoners – Hertfordshire

The West House – Kent

Tom Aikens – London

Upstairs at the Grill – Cheshire

Van Zeller – Yorkshire

Viajante – London

Wild Mushroom – East Sussex

Wiltons – London

Diners can read more about the Diners’ Choice Awards for the Top 50 Restaurants for Best Service in the UK by visiting the toptable blog, The Dish.

About toptable Reviews

The toptable reviews program helps diners find restaurants that best fit their dining occasions.  Diners who recently honoured a toptable reservation are invited via email to submit restaurant feedback using an online form. Visitors to toptable can access reviews for thousands of toptable restaurant partners across the UK. The toptable reviews program has generated more than 2.5 million reviews by verified diners in the UK, establishing toptable as one of the largest and most trusted sources for restaurant reviews.

About toptable by OpenTable

With over 4,000 bookable restaurants, toptable is the leading provider of online restaurant bookings in the UK, owned and operated by OpenTable. OpenTable is the world’s leading provider of online restaurant reservations, seating more than 12 million diners per month via online bookings across approximately 28,000 restaurants.

In addition to the company’s website and mobile apps, OpenTable powers online reservations for nearly 600 partners, including many of the Internet’s most popular global and local brands.

For restaurants, the OpenTable hospitality solutions enable them to manage their reservation book, streamline their operations, and enhance their service levels. Since its inception in 1998, OpenTable has seated more than 490 million diners around the world.

Email Newsletter

Subscribe to our email newsletter and keep a close eye on the UK hospitality and catering business

Subscribe to our email newsletter and keep a close eye on the UK hospitality and catering business

Search for hospitality and catering business news

H&C Email Newsletter

Keep a close eye on business across hospitality and catering 

Tweets by HandCNews

News Categories

  • Latest News
  • Restaurant News
  • Hotel News
  • Catering News
  • Chef News
  • Pub & Bar News
  • Supplier News

Copyright © 2026 · Magazine Pro Theme on Genesis Framework · WordPress · Log in