Centrally located on London’s South Bank, the luxury 5* London Marriott Hotel County Hall is the perfect venue for hosting meetings and events, and this month the hotel introduces ‘Red Coat Direct’, a first of its kind app inspired by people and the power of technology and designed by Marriott Hotels to transform meetings.
Meeting requests at the touch of a button
Already launched at 40 hotels in the United States the app enables meeting organisers to adjust and edit their meeting requests and preferences with the touch of a button and without ever leaving the meeting room. Red Coat Direct is the first branded hotel app to grant any meeting wish (within reason) from room temperature adjustments, to coffee refills or having lunch served earlier with an additional vegetarian dish. By the end of 2014, the Red Coat Direct app will be expanded to the brand’s entire global portfolio of 500 hotels.
“The way people work is more mobile and global, but until now, organising meetings has been stuck in the past. We are rethinking all aspects of meetings from the physical space to the experience for both attendees and planners, and looking for ways to enable and inspire people to do their best work,” said Peggy Roe, vice president, global operations services for Marriott Hotels. “Red Coat Direct’s technology allows planners to continually adjust requests without missing a minute of their meeting or keeping other professionals waiting.”
Personalised to specific meetings
The app is personalised to each organiser’s specific meeting. Requests can be made up to three days before the meeting and then throughout the meeting. Once the request is made, it is routed to the event manager and the department that can fulfil the request. The app is available for all internet-enabled devices including iPhone, iPad, Android phones, Kindle Fire and laptops and will be available in 19 languages by 2014’s global roll-out.
For more information about the Red Coat Direct app click here