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Excellence in front of house service: the AFWS 2012 Awards

By James Russell: Excellence in front of house service: the AFWS 2012 Awards

October 8, 2012

Brasserie Blanc and TGI Friday’s  emerged as the winners of two new Academy of Food & Wine Service (AFWS) awards designed to highlight and reward establishments achieving excellence in service.

At the Academy’s Annual Awards, held yesterday in London’s Vintners’ Hall, Paul Taylor, general manager of TGI Friday’s, Luton, was given the first of a new Food Service Award. Taylor received praised for his enthusiasm and expertise in delivering outstanding levels of service as well as his ability to inspire new team members to adopt his standards.

An Award for Wine Service went to Jason Wright, general manager of Brasserie Blanc Opera Terrace in London’s Covent Garden. Wright was recognised for helping the recently opened restaurant stand out in London’s West End by offering high levels of service and wine knowledge, and for establishing an excellent front of house team.

AFWS vice chairman Paul Breach said:

“These two new awards really reflect what the Academy is all about – excellence in front of house service. We have two worthy winners of the first of these awards, picked from six sector winners, and it’s such a reflection of improving levels of service in the UK’s hospitality sector that both of our winners are from high street chains.”

The Academy also gave its first Diamond Award to Peter Hancock, CEO of Pride Of Britain Hotels,  “an outstanding personality in the UK hotel and catering industry who has done much to promote the industry and encourage those within it”.

The full list of award winners

AFWS Award for Excellence – Laura Rhys, head sommelier, Hotel TerraVina, Southampton

Company of the Year Award – De Vere Hotels

Pub Wine List of the Year – The Swan, Salford

Virgin Rising Star Award – Amelia Thornhill, The Bell, Fetcham

The Worshipful Company of Innholders & Maison Louis Latour Sommelier Award – Stefan Neumann, The Fat Duck, Bray

Phillip Thornton Award – Kiri Rayner, The Cavendish London, SW1

L’Academie de Lanson Taste Award – Romain Crozat, Galvin at Windows, London W1

Fine Dining Food Service Award – Luigi Ferrara, Babylon, Roof Gardens, London W8

High Street Food Service Award – Paul Taylor, general manager, TGI Friday’s, Luton

Pub Dining Food Service Award – Juliet Stone, The White Lion, Suffolk

Fine Dining Wine Service Award – Kathrine Larsen, Orrery, London W1

High Street Wine Service Award – Jason Wright, general manager, Brasserie Blanc Opera Terrace, London WC2

Pub Dining Wine Service Award – Rozanne Stringer & Melissa Doyle, The Bear, Oxshott

AFWS Food Service Award: Paul Taylor, general manager, TGI Friday’s, Luton

AFWS Wine Service Award: Jason Wright, general manager, Brasserie Blanc Opera Terrace, London WC2

Diamond Award: Peter Hancock, chief executive, Pride of Britain Hotels

AFWS Fellowships were presented to: Conor O’Leary, director of f&b, Hyatt Regency London; Nigel Wilkinson, Boutinot Wines; Stephen Mannock, Edge Hotel School.

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