Superior bandwidth, highest dependability and a pro-actively managed network – Hotel Fouquet’s Barrière Paris is setting new standards in Wireless guest Internet services. Making use of Swisscom’s hospitality expertise and Ruckus Wireless’ smart Wi-Fi technologies, the hotel differentiates its services where today’s guests are most sensitive: on their own personal devices such as their Smartphones, media tablets and laptops.
Ever more guests use their handheld devices to Skype and videoconference with colleagues, family and friends, to download and upload personal images, to stream videos and to access content through their preferred apps.
Especially at an internationally renowned luxury establishment like Hotel Fouquet’s Barrière Paris, demand for wireless bandwidth keeps increasing at a breathtaking pace.
The hotel, belonging to Lucien Barrière Hotel Group and being part of the Leading Hotels of the World, has now leveraged Swisscom’s expertise as the industry’s leading Wi-Fi network provider for its competitive positioning.
“Today, our Wireless networks carry about 60% of our total data traffic”, explains Jerome Olliveaud, Chief Information Officer for Lucien Barrière Hotel Group. “Many of our guests arrive with a number of personal devices which they want to you use in their suites or guest rooms, in our private gardens or at the Fouquet’s Restaurant without having to search for an Internet plug. It is essential that we offer them a dependable coverage and supreme performance wherever they go on our property. To offer such user comfort, Swisscom has assembled and delivered all the necessary elements: Industry-leading technology, a Wi-Fi network that is laid out for all types of usage in all hotel areas and a customised Internet portal that allows guests to connect in three clicks thanks to the recognition of his profile through our front-office software.”
Hotel guests now benefit from exceptional speed, enabled by Ruckus Wireless’ smart antenna technology. It uses multiple-input multiple output (MIMO) transmission – in compliance with the new IEEE 802.11n standard – which supports data ranges of up to 300 Mb/s. Moreover, Ruckus’ BeamFlex technology virtually eliminates transmission errors, thereby sustaining consistent and high performance. The new Wi-Fi services at Hotel Fouquet’s Barrière Paris are available at no charge.
Swisscom has created an optimised Web portal for all handheld devices, including iPhones, Androids, Blackberries, Windows-based mobile phones and media tablets. Interfaced with the hotel’s Property Management System, the portal reflects the hotel’s unique brand personality. It is available in Arabic, Dutch, English, French, German, Italian, Spanish and Russian.
To ensure a superior guest experience at all times, Swisscom pro-actively monitors the hotel’s network 24/7. Specific resources are deployed for immediate troubleshooting so that bandwidth bottlenecks can be detected and counteracted before they occur. Through Swisscom’s advanced network reporting tool, the hotel’s IT staff has real-time access to all network-relevant data as well as a wealth of network analytics.
“We are proud to deliver our new generation of managed Wi-Fi network services at Hotel Fouquet’s Barrière Paris”, comments Leo Brand, CEO of Swisscom Hospitality Services. “Designed, delivered and managed from one source, our Wi-Fi networks offer the best user experience and most consistent Internet service in hotels, much superior to standard hotspots or 3G connectivity in terms of cost, performance and branding. As a dedicated hospitality provider, we offer hoteliers everything to achieve 100% guest satisfaction. In addition, their IT staff love our reporting tool which gives them full control over their network. We have nothing to hide – our services are fully transparent towards our hotel partners.”
James Calderbank, EMEA Sales Director of Ruckus Wireless adds: “We see more and more mobile devices driving an exponential demand for Wi-Fi connectivity in all areas, but especially in hotels where guests frequently arrive with 3 or more devices they want to connect. A simple and reliable connection for these devices is a key part of the hotel’s interaction with their guests, and the system Swisscom have installed at Fouquet’s Barrière will ensure this is delivered.”
Located at the corner of the Champs-Elysées and Avenue George V, Hotel Fouquet’s Barrière is a palace hotel that uniquely blends tradition with modernity, combining the French art of living with cutting-edge technology. Its 81 rooms and suites are among the largest in Paris; they offer contemporary luxury and highest service quality: a complimentary mini-bar, international newspapers, an LCD TV screen, a DVD player and an iPod docking station in every room as well as complimentary wired and wireless high-speed Internet Access. With its bold architecture, cutting edge technology, its sumptuous Spa, comprehensive butler services, not to forget the famous Fouquet’s restaurant and gourmet restaurant Le Diane, Hotel Fouquet’s Barrière invites you to live an exceptional experience. Hotel Fouquet’s Barrière is affiliated with The Leading Hotels of the World and certified Leading Green.
Visit the Hotel Fouquet’s Barrière Paris Wesite
About Swisscom Hospitality Services
Swisscom Hospitality Services is a leader in converged technology solutions for the global hospitality industry. We provide hoteliers with integrated cost-effective communication solutions whilst meeting their guests’ unique needs.
We design, build and manage the hotel’s full network infrastructure, laying the foundation for a scalable service environment. Through the networks we manage, we deliver premium guest services such as IPTV, HSIA, branded portals, business center and conference solutions, and we support 3rd party applications to run on the same networks.
Our services cover more than 2,000 partner locations encompassing some 250’000 guest rooms across Europe, Middle East and Africa, as well as North America.
Visit the Swisscom Hospitality Website
About Ruckus Wireless
Headquartered in Silicon Valley, Ruckus Wireless is a manufacturer of advanced “Smart Wi-Fi” technology and wireless LAN (WLAN) systems used by enterprises and carriers around the world.
Ranked as the top telecom company in the 2009 Inc. 500 list and named a World Economic Forum Technology Pioneer, Ruckus has developed patented technology that uniquely extends signal range and allows for consistently reliable distribution of delay-sensitive multimedia content and services over standard 802.11 Wi-Fi.
Its flagship product line, ZoneFlex, is the first centralized wireless LAN system to combine state-of-the-art Wi-Fi smart antenna arrays and wireless meshing to deliver maximum range and reliable performance at the lowest cost. Leading broadband operators use its MediaFlex multimedia routers to extend wireless digital services such as IPTV throughout subscribers’ homes worldwide. Ruckus has raised approximately $51 million from premier investors such as Motorola, T-Ventures, Telus, Sutter Hill Ventures, Mitsui, Sequoia Capital and others. Ruckus Wireless is led by Ms Selina Lo, president and chief executive officer.
Visit the Ruckess Wireless Website