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Improving the quality of customers’ experience at Hospitality 2011

By James Russell: Improving the quality of customers’ experience at Hospitality 2011

January 10, 2011

Call-Systems Technology invites you to our stand 325 (in Hostec)

to preview the new on-site wireless communication solutions.

Quality of service differentiates one restaurant from another – Boomerang is the future in guest paging

Boomerang guest paging enables restaurants to serve guests faster and better; queuing time is shorter and guests can relax, knowing their place in the queue is reserved. In addition to enhancing the guest’s experience, Boomerang improves staff efficiency and increases profits, giving a positive return on investment in only a few weeks.

Incorporating self-programming voice and numeric messaging as new options, a Boomerang pager gives customers far more information than a traditional guest pager, with vibration and flashing lights as standard; an audible alert, as a rapid tone, is optional.

A Boomerang pager can help guide customers to their correct table via a digital number displayed on the pager. Restaurants can highlight promotions, special menu offers or menu changes via pre-recorded promotional messages and an advertising sleeve accommodates printed branding and promotions, so the pager functions as a sales and a service tool.

The pager withstands dust, water splashes and impact to IP54 while a rubber bumper protects accidental damage from knocks or dropping.

To use Boomerang, restaurants or hotels have a compact page charging rack and control station from which staff can remotely adjust the pagers’ volume, renumber pagers and/or reprogram them using easy software.

Boomerang paging systems help hoteliers and caterers improve service, exceed customer and guest expectations and encourage repeat business.

For details, freephone Call-Systems Technology on 0800 389 5642, call 020 838 11338, or email the company at sales@call-systems.com or visit the CST website

Call-Systems Technology (CST) supplies technology innovations that enhance service and improve efficiency, helping UK caterers satisfy their customers and increase their profitability. The award-winning systems and software ranges from simple pager systems, through restaurant management software to sophisticated packages for improved facilities management.
CST’s award-winning Call range includes WaiterCall™, CustomerCall™, PageCall™, StoreCall™, ButlerCall™ and EasyCall™. ResPAK™ is an advanced conference and table management solution. CST’s latest products include the ConnectSmart® portfolio of restaurant automation products, developed and proven in the USA by QSR Automations®.
CST provides solutions in every sector of the market, including hotels, conference centres, stadia, bars, restaurants, schools and hospitals.

For more information on technology click here

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